Category: Insights

  • Making Progress in Uncertain Times

    Consulting Success® has made ACT NOW available for free! Click here to get your copy. With quarantines, social distancing, and shuttered businesses everywhere, it’s a scary time to be a consultant, and the long-term economic impact remains unclear. Many business owners and independent contractors are just waiting with fingers crossed for the current uncertainty to […]

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  • Grape Lollipop Marketing by Mark Schaefer

    Click here to order your copy of Mark Schaefer’s new book, Marketing Rebellion I often joke that most businesses are “grape lollipop” marketers. Here’s what I mean.  Grape lollipops contain no grapes. They don’t taste like grapes, they don’t look like any grape I’ve ever seen. And yet, at some time in history, some candy […]

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  • One Last Talk by Robert Glazer

    For more exercises on building spiritual capacity, order your copy of Elevate by Robert Glazer. If today was your last day on Earth and you could deliver a final speech to the world, what would you say? That was the question we posed to our employees at Acceleration Partners last year.  It’s the key premise […]

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  • 4 Ways to Say Thank You

    Click here to order your copy of Leading with Gratitude. Most business people understand that expressions of gratitude for others’ efforts can be a huge motivation and productivity booster to their teams, especially during tough times. Yet while practicing gratitude seems like it should be a no-brainer, it’s anything but common say my friends and […]

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  • 3 surprising predictions that are actually good news!

    As Tom Peters, the twentieth-century management guru, once told me: “You only have to be five minutes ahead of time in order to predict the future.” With this in mind (and taking the view that the glass is always half full), on the heels of my three scary predictions, here come my three positive predictions […]

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  • Three scary predictions for 2020 from Martin Lindstrom

    Change has never happened this fast before, but it will never happen this slowly again. The reason why we humans have survived and thrived through times of profound change is our ability to adapt. As our brains have evolved through time, they’ve added several additional structures. One of these, the anterior insular cortex, is responsible […]

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  • A 150-year-old brand takes 30 seconds to step up in a crisis

    Over the years, while conducting hundreds of workshops, I’ve asked participants to remember their most remarkable experience as a customer. Almost all the answers have one thing in common. They took place during a crisis. Little Peter broke his arm, and the hotel provided over-the-top service to help a vacationing family in crisis. Someone missed […]

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  • The Outside View: Fashion’s Suicidal Path – why fashion should be careful to not undervalue anticipation even in the digital age

    If you’re old enough, you may remember that sense of anticipation before your favorite band released their newest album, the excitement before the movie you so-couldn’t wait-to-see hit the cinemas, or even — if you’re a fashionista — the seemingly endless six-month wait between the sneak peaks at the Parisian and Milanese fashion shows and […]

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  • Even the king of the online shopping world needs a physical retail presence

    Even the king of the online shopping world needs a physical retail presence. The brand new Amazon 4-star debuted last week in New York. It’s another in a succession of firsts I think is now completely synonymous (read expected) with the brand. Clearly, Amazon feels it must have some level of physical contact with consumers, […]

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